This privacy policy explains how Greatslots collects, uses and protects your personal information when you visit greatslotsuk.uk. We are committed to safeguarding your data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who controls your data
greatslotsuk.uk is an independent information portal. We are the data controller for any personal information you provide directly to us through this site. This privacy policy covers our own data practices – it does not cover the casino operator's handling of your account data when you register or play with them.
What information we collect
We collect two categories of data: information you give us directly, and information we observe automatically.
Information you provide: When you contact us via email or a contact form, we collect your email address, name (if you give it) and the content of your message. We do not ask for payment details, identity documents or account passwords.
Information we observe automatically: Like most websites, we collect technical data through cookies and server logs. This includes your IP address, browser type and version, operating system, the pages you visit, the time and date of each visit, and the site that referred you to us. We use this data to understand how the site is used and to improve its performance.
Why we process your data
We use your information for the following purposes:
- To respond to enquiries you send us via email or contact form
- To analyse site traffic and improve the user experience
- To detect and prevent misuse, spam or technical issues
- To comply with legal obligations, including those under UK advertising and consumer protection law
Lawful basis for processing
Under UK GDPR, we process your data on the following legal grounds:
- Consent: When you submit a contact form or accept cookies via our banner, you give us explicit consent to process that data.
- Legitimate interests: We have a legitimate interest in analysing traffic, securing the site and responding to support requests. We balance this against your privacy rights and apply data minimisation at every stage.
- Legal obligation: Where required, we process data to comply with legal requirements, including those related to responsible gambling messaging and advertising standards.
Who we share your data with
We do not sell, rent or trade your personal information. We share data only with trusted third-party service providers who help us run the site, and only to the extent necessary:
| Category | Purpose | Example |
|---|---|---|
| Hosting providers | Store site files and serve content | Cloud hosting services |
| Analytics platforms | Measure traffic and user behaviour | Google Analytics (anonymised IP) |
| Advertising networks | Deliver targeted ads based on browsing | Third-party ad exchanges |
| Email service providers | Process and reply to contact-form messages | Transactional email platforms |
Each of these providers is bound by contract to handle your data securely and only for the purposes we specify. Some of them may transfer data outside the UK; where this happens, we ensure adequate safeguards are in place, such as standard contractual clauses approved by the ICO.
We may also disclose information where required by law – for example, in response to a court order or to comply with regulatory requests from the UK Gambling Commission or the Advertising Standards Authority.
Your rights under UK GDPR
You have the following rights regarding your personal data:
Right of access
You can request a copy of the personal data we hold about you. We will provide this free of charge within one month of your request.
Right to rectification
If the information we hold is inaccurate or incomplete, you can ask us to correct it.
Right to erasure
You can request that we delete your personal data where there is no compelling reason for us to continue holding it. This right does not apply where we are required to retain data by law.
Right to restrict processing
You can ask us to limit how we use your data while a complaint or accuracy issue is being resolved.
Right to data portability
Where we process your data by automated means based on your consent or a contract, you can request a copy in a structured, commonly used format and ask us to transfer it to another controller.
Right to object
You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
Right to withdraw consent
Where we process data based on consent – such as cookies set after you accept our banner – you can withdraw that consent at any time by changing your browser settings or contacting us.
How to exercise your rights
To make a request or raise a concern about how we handle your data, email us at [email protected]. Please include enough detail so we can verify your identity and locate your information. We will respond within one month.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact them at ico.org.uk or by calling 0303 123 1113.
How long we keep your data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact-form messages: We keep correspondence for up to two years after the last contact, then delete it unless there is an ongoing legal or support reason to retain it.
- Analytics data: Traffic logs are retained for 26 months, after which they are automatically deleted by our analytics provider.
- Cookie data: Session cookies expire when you close your browser. Persistent cookies set by third parties are governed by their own retention policies, typically 12–24 months.
Protection of minors
This site is intended for users aged 18 and over (18+). We do not knowingly collect personal information from anyone under the legal gambling age. If you are a parent or guardian and believe your child has provided us with personal data, contact us at [email protected] and we will delete it promptly.
Data security
We use appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss or disclosure. These include encryption in transit (HTTPS), access controls and regular security reviews. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or the services we offer. When we make significant changes, we will update the date below and, where appropriate, notify you by email or via a banner on the site. We encourage you to review this page periodically.
Last updated: 26 November 2025
Access to this site is restricted to persons aged 18 and over (18+). If you have concerns about your data or gambling habits, free and confidential support is available at BeGambleAware.org.
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